Last Updated: 08 October 2025

Welcome to Satat Smahi (“we,” “our,” “us”).
This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website https://satatsmahi.com, interact with our content, or engage with our products and services – whether as a customer, distributor, or business partner.

1. Information We Collect

We may collect and process the following categories of information:

Personal Information

Your name, email address, phone number, and postal or billing address, collected when you fill out contact forms, request quotations, or subscribe to updates.

Account & Business Information

If you register as a distributor, partner, or customer, we may collect details such as username, password, company name, GST number, and location preferences.

Payment Information

All payments are processed securely through trusted third-party gateways.
We do not store your full credit/debit card details or banking credentials.

Usage Data

Information about your interactions with our website, including pages viewed, time spent, clicks, and other analytical data to help us improve our user experience.

Cookies & Tracking

We use cookies, beacons, and similar technologies to enhance functionality, analyze behavior, and personalize your browsing experience. You can manage cookie preferences in your browser settings.

2. How We Use Your Information

Your data helps us deliver a better and safer experience. Specifically, we use your information to:

• Process inquiries, service requests, and product orders.
• Manage customer and distributor accounts.
• Provide customer support and respond to queries.
• Send updates, offers, and newsletters (only with your consent).
• Analyze site usage and improve content, design, and performance.
• Ensure compliance with applicable laws and regulations.

3. Sharing Your Information

We respect your privacy and do not sell or trade your personal information.
However, we may share data with:

• Service Providers: Payment processors, logistics partners, and hosting services assisting in operations.
• Legal Authorities: If required by law, regulation, or court order.
• Business Transfers: In the event of a merger, acquisition, or restructuring of Satat Smahi.

All third parties are obligated to protect your information and use it only for legitimate operational purposes.

4. Cookies

Our website uses cookies to:

• Remember your session and preferences.
• Improve page load times and browsing performance.
• Collect analytics to understand visitor behavior.

You may disable cookies, but doing so may affect certain site features.

5. Data Security

We implement reasonable administrative and technical safeguards to protect your information against unauthorized access, loss, or alteration.
While we strive for security, no system is completely foolproof, and we cannot guarantee absolute protection.

6. Your Rights

You have the right to:

• Access or correct your personal information.
• Request deletion of your data from our systems.
• Withdraw consent for promotional communications at any time.

To exercise these rights, email us at satat@satatsmahi.com.

7. Third-Party Links

Our website may contain links to external or partner websites.
We are not responsible for the privacy policies, content, or security of those third-party platforms.
We recommend reviewing their policies before sharing any personal data.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

Satat Smahi
Website: https://satatsmahi.com
Email: satat@satatsmahi.com